Thorough photo, moisture, and scope documentation of the damage and the work, prepared for you and your adjuster.
Claims get reduced or denied far more often for thin documentation than for bad luck. We document the loss the way an adjuster needs to see it: dated photographs before anything is touched, moisture readings across every affected material, a written scope of what we did and why, and daily drying logs. That record is yours. We are not public adjusters — we do not negotiate settlements or represent you to your carrier, and we will tell you plainly when a question belongs to your agent or a licensed public adjuster instead of to us.
Request a Consultation →Why Choose NERD
- Dated photo evidence from before mitigation begins
- Moisture readings and drying logs, not just before-and-after photos
- A written scope your adjuster can evaluate without a site visit
- The complete file is yours to keep
- We document the loss — we don't adjust or negotiate the claim
Our Process
Document Before Anything Moves
Dated photographs and written notes of conditions as found, before mitigation starts.
Measure and Map
Moisture readings across affected materials and thermal imaging to establish the real extent, not the visible extent.
Written Scope
A clear scope of the work performed, the materials involved, and the reasoning behind each decision.
Drying Logs
Daily readings through the drying process, showing progress to target moisture content rather than a guess at 'dry enough.'
Close-Out File
Everything handed to you in one file — yours to keep, share with your adjuster, or pass to a buyer. Independent clearance testing, where it is called for, is collected by a certified third-party assessor.
What to Do in the First 24 Hours After Water Damage
RestorationEvery hour counts after a water intrusion event. Learn the steps to take immediately to minimize damage and prevent mold growth.
Read more →Ready to get started?
Contact us today to schedule a consultation or request an estimate for Insurance Documentation.